Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. By making a purchase you also agree to our company policy and understand the entire order process, shipping and handling process, delivery process and the return policy. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.The-Furniture-Authority.com. The collective work includes works that are licensed to www.The-Furniture-Authority.com. Copyright 2021, www.The-Furniture-Authority.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.The-Furniture-Authority.com or purchasing www.The-Furniture-Authority.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.The-Furniture-Authority.com or to purchase www.The-Furniture-Authority.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.The-Furniture-Authority.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Limitation of Liability
www.The-Furniture-Authority.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.The-Furniture-Authority.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a www.The-Furniture-Authority.com product is mistakenly listed at an incorrect price, www.The-Furniture-Authority.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.The-Furniture-Authority.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.The-Furniture-Authority.com shall issue a credit to your credit card account in the amount of the incorrect price.
Terms and Condition Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.The-Furniture-Authority.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
www.The-Furniture-Authority.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.The-Furniture-Authority.com.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.The-Furniture-Authority.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
www.The-Furniture-Authority.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.The-Furniture-Authority.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.The-Furniture-Authority.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.The-Furniture-Authority.com in its sole discretion.
You agree to indemnify, defend, and hold harmless www.The-Furniture-Authority.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Prices and availability are subject to change. The pictures are for illustration purposes only. The wood finish, fabric colors and/ or other specifications may vary. The manufacturer reserves the right to change and/ or upgrade the specifications at any time. All of our carved/ painted pieces are hand-crafted, hence there is no guarantee of any two pieces being exactly same, thus making them masterpieces.
www.The-Furniture-Authority.com offers a wide variety of quality furniture to suit your home furnishing needs. As an e-commerce site, we try to provide you with the best quality images of our merchandise and fabric choices. It is important to note that the resolution and color reproduction varies from screen to screen, so if you’re trying to match a special shade, fabric, or color in your room, please email us to get a sample or a better picture to avoid any problems at the time of delivery.
Please note that for some fragile/over-sized items, the freight brokers may demand a surcharge. If this happens then you have the option to either pay them OR get a price-match(cost+freight+tax)from LOWEST of sellers at Google Shopping. You understand and agree to provide the link.
In an attempt to provide increased value to our visitors, www.The-Furniture-Authority.com may link to sites operated by third parties. However, even if the third party is affiliated with www.The-Furniture-Authority.com, www.The-Furniture-Authority.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.The-Furniture-Authority.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.The-Furniture-Authority.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
All legal disputes shall be governed by and construed in accordance with the New Jersey State Law. The New Jersey State courts shall have exclusive jurisdiction and venue over any dispute and each party hereby consents to the jurisdiction and venue of such courts.
If you initiate a chargeback without trying to resolve the issue with us, you will be responsible for a minimum $35 chargeback processing fee. This fee can be more if the resolution involves too many back and forth sessions with the financial institutions. All our policies are clearly mentioned in our terms and conditions and help pages. It is the customer's responsibility to read the policies and give fair amount of time to The-Furniture-Authority.com to resolve. Thank you!
Ideas, comments, feedback?
Drop us a line at:
Your Complete Source for Home Furnishings and Accessories.
Come discover us! You will be glad you did!
We try our best to answer all your calls. Due to high call volume, it is impossible for us to answer all calls.
Chat or Email is the best way to contact us! Please send all your questions at:firstname.lastname@example.org
Our website works on a FLASH SALE MODEL! If you like something, purchase it right away!! Prices can change any moment. Placing an item in the cart doesn't guarantee you will get the price. Flash sale prices can change any time. Items in cart, without payment can not be reserved.
YES, on most items! Order total MUST be over $300.
We have warehouse and delivery associates all over USA including but not limited to New Jersey, New York, Georgia, Florida, Texas, Illinois, Los Angeles, San Francisco. If the shipping zip code falls within close range of our warehouse, you will receive FREE basic delivery. Please note all our items are categorized according to warehouse zones. Prices may be different for different zones. Please check "Availability" section to see if you qualify for FREE delivery. OR, simply ask us on LIVECHAT or Text us at 888-901-4595 with the productcode and your zip code. We will happily check if you qualify for FREE SHIPPING.
If your zip code falls outside our FREE shipping zone, the shipping charges will be $150-$275. You will be notified via email. Please be assured, no funds will be taken out of your account until you authorize.
Some orders may go through online with a "FREE SHIPPING METHOD" but will not process if the conditions are not met. Each order is carefully checked by our billing department before the payment is processed. The Furniture Authority may change the fulfillment warehouse in order to fulfill an order, irrespective of the warehouse customer ordered from. Any changes to shipping costs will be at Furniture Authority's discretion. Apartment deliveries have a minimum surcharge of $25 for "outside apartment building drop off delivery". Some cities with apartments don't allow trucks to be parked on the streets, please mention this at the time of placing an order. The drivers can not leave their trucks, if that's the case and you will be charged an additional $75 in case this was not reported ahead of time and driver wasn't notified. You know your delivery location better than we do.
Drop off basic box deliveries to apartments is an additional minimum $75 per flight of stairs. All deliveries are 1-person delivery and your help maybe required by the driver.
All orders under $3000 are consolidated orders. Out of zone deliveries can take approximately 4-6 weeks. Orders less than $300 will need to be confirmed via order department. Due to promotional pricing, and excellent personalized shipping experience, we might not be able to fulfill orders below $300 with FREE shipping. We ship 99% of our orders via personalized local delivery associates or LTL carriers.
All FREE Shipping, curbside deliveries are your responsibility to unload the heavy items off the truck. If you need liftgate service, there's an additional charge of $100.
FREE shipping on Homey Design items is available only within California. Shipping estimates vary according to items you purchase with a minimum charge of $250.
We ship from warehouses all over USA. At times we are able to transfer orders from warehouses and there's an additional freight cost add-on. Please remain assured- no order is processed until you agree about any out of zone / add-on freight costs. The final mile delivery is done by local delivery associates from local warehouses.
How do I cancel my order?
-same day - 5% of Order Amount
-after 1 day but before item shipped - 10% of Order Amount
- if the order has been dispatched - 20% of Order Amount
-after item shipped and is on its way - 30% of Order Amount plus actual round trip freight charges (to cover above and freight recall fee, even if you were given free delivery).
- 30% re-stocking fee, plus actual round trip freight charges, if you cancel the order during warehouse transfer process.
CANCELLATION / RESTOCKING FEE after item reaches you - 30% of Order Amount PLUS 2-way Freight (to cover above and warehouse restocking fee PLUS freight both ways).
The cancellation fees on special orders and discontinued item orders will be 50% plus cost of warehouse transfer freight charges ($100 minimum).
-Picture of damage or defect
-Picture of entire item to verify product
-Picture of white sticker that shows manufacture date (usually on the back of the product or on the box the product came in)
-Exact part number you require (you can look up from the assembly instructions)
We reserve the right to repair furniture in customer's home or accept return for repair and/or replacement. Regretfully, we can only authorize full refund in the rare event when we are unable to repair or replace (or find replacement part for) the item, ONLY if the customer notated in the delivery receipt of the damage.
It is important that you inspect the furniture for damages upon delivery, if an item is found defective, we will repair or replace it at no cost to you. If the damage is found after the delivery service leaves, we can still repair or replace that item but we will charge you for the delivery service.
ALL SALES ARE FINAL! NO REFUNDS!
Please make sure you really need an item before you make a purchase.
Disclaimer: Photo displayed may include related/optional products not included in price. Computer monitors often display color variations. We use the pictures as supplied by the manufacturer. If you are trying to match a particular finish in your room, please go to a local store. Returns due to finish variation will fall under standard return policy. We sell products per manufacturer's pictures and details. Questions? Ask on LiveChat below or Email info@Furniture-Authority.com
If for any reason you are not completely satisfied with your purchase from The-Furniture-Authority.com, simply send us an email within 2 days of the delivery. All discontinued items are final sale. No returns or exchanges.